Remote Processing Method

Frequently Asked Questions 

How does RPM benefit my company?
Companies can eliminate manual deposit preparation time and the costs associated with trips to the bank.  RPM improves the speed and efficiency of both collections and returns.

How does it work?  What does it cost?
Using your PC and the RPM scanning device located at your place of business, each check is digitally transferred into an electronic image.  The image is sent to our central processing center and funds are quickly deposited into your account.  There is a monthly fee (subject to offset) of $95 for multi-feed and $50 for single feed.  Both options also have an imaging fee of 0.15 cents per transaction.  However, the savings you receive on fuel and time for bank trips out weigh any of these minor costs.  Account balances may defer costs as well.

How long does it take to get setup?
Resource Bank can provide an on-site consultation at your place of business prior to installing RPM.  Actual installation takes approximately 30 minutes.

What type of training will be provided for my employees?
You define your RPM users. Typically those who perform accounting work for your business are a good choice.  In-depth training (at your business) is provided by Resource Bank. Our staff is here to support your needs and provide back-up and additional training when needed. Contact Customer Support at 985.801.0177.

What types of checks can be processed through RPM?  What about cash?
Personal checks, business checks, postal money orders with a valid U.S. Routing/Transit number.  However, technology does have limits; cash deposits must be made at your local Resource branch.

What do I do with the paper check after I make the deposit?
As stated in the RPM contract, Resource Bank requires that original checks be stored for 90 days in a secured location.  After the required 90 days, Federal guidelines state that checks must be properly destroyed.

What are the security features?
RPM is performed through a secure network that provides tiered user access, criteria review, and a high level of encryption.  Only approved users can access your RPM account records.