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Identity Theft

Don't Become a Victim of Identity Theft or Fraud

Never give your debit/credit card or personal information over the phone.  Always use extreme caution when discussing financial and personal information.  In addition, Resource Bank will never ask you to disclose confidential information via email. 

Resource Bank will contact you only in cases of suspected fraud.  If you have any questions regarding a suspicious communication that appears to be originated from Resource Bank, call Internet Banking Support at 985.801.0150 for assistance.


How does someone steal your identity?  They steal your personal information such as your name, social security number, bank account numbers, credit card numbers, or other personal information.  They then use that information to pose as YOU and make fraudulent purchases, money transfers, etc. at YOUR expense.

Identity theft is a serious crime – one that can take months or years to recover from if you are the victim.  We at Resource Bank want you to understand some common terms, examples of how internet thieves get your information, and how you can protect yourself.  We also want to be sure you know that you should act IMMEDIATELY if you feel like your information has been compromised.  Please refer to the following links for some helpful information:

What to do if you fall victim:

  • Contact your financial institution immediately and alert them to the situation.
  • If you have disclosed sensitive information in a phishing attack, you should also contact one of the three major credit bureaus and discuss whether you need to place a fraud alert on your credit file, which will help prevent thieves from opening a new account in your name. Here is the contact information for each bureau’s fraud division:
Equifax
800-525-6285
P.O. Box 740250
Atlanta , GA 30374
Experian
888-397-3742
P.O. Box 1017
Allen, TX 75013
TransUnion
800-680-7289
P.O. Box 6790
Fullerton , CA 92634  

Report all suspicious contacts to the Federal Trade Commission through the Internet at www.consumer.gov/idtheft, or by calling 1-877-IDTHEFT.

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